CTN has a track record of providing quality managed IT services for companies that lack an IT department with our NetCare solution. Now, we are offering NetCare to companies that have their own IT personnel. This is made possible due to new and exciting developments and improvements that we have made to NetCare. One of the goals of NetCare is to free up your IT department from unnecessary burdens such as too many support requests. Instead of working on these basic and time consuming tasks they can focus on issues where their skill sets are best utilized.
NetCare for IT works by having CTN’s Tier-2 technicians on standby to remotely assist fellow IT technicians with any extra support and help that they need. NetCare for IT enhances IT departments of all sizes with features like our NOC, Level 1 Service Desk, data backup, Exchange hosted email, and much more. With NetCare on their side, the most immediate benefit that an IT technician will experience is gaining a first-level response to server issues and requests for IT support. Additionally, NetCare for IT will enable IT departments to realize their maximum potential by freeing up their time to develop bigger and better technology solutions for their company.